Bitstamp Resolves ETH Withdrawals Issue

On February 22, 2018, Bitstamp has reported that it was experiencing delays with ETH withdrawals and deposits, but the issue was successfully resolved
22 February 2018   150

Bitstamp is a Bitcoin exchange based in Luxembourg, which allows trading between USD currency and bitcoincryptocurrency. It allows USD, EUR, Bitcoin, Litecoin, Ethereum, Ripple or Bitcoin Cash deposits and withdrawals.

On February 22, 2018, Bitstamp has reported that it was experiencing delays with ETH withdrawals and deposits, and its support team was investigating the issue.

Bitstamp Ethereum ChartsBitstamp Ethereum Charts

In some time the issue with ETH withdrawals and deposits has been fixed, but Bitstamp stated that it will continue to monitor the situation, and thanked its users for patience.

It is not the first time, when cryptocurrency exchanges undergo some issues which leave users unable to operate with their assets. For instance, we have reported that Bitfinex exchange was under DDOS attack several times, and Bittrex has not been able to let users withdraw money for several months.

Bitstamp and KuCoin Suspended ETH Withdrawal

According to the representatives of above-mentioned exchange, this situation is caused by due the congestion and instability of the network
19 January 2018   350

Exchange Bitstamp and KuCoin temporarily suspended Ethereum's withdrawal due to congestion and instability of the network. KuCoin even recommended that users use NEO instead of Ethereum in order to have "permanent access to their means". This is reported by

In recent months, the network Ethereum has experienced a sharp increase in user activity. According to, in October 2017 the number of transactions in the network did not exceed 519,000 per day, however, on January 4 this figure was already 1.34 million.

Thus, the instability of the network was significantly exacerbated by the launch of the game CryptoKitties, to which users showed increased interest. In connection with this, the fees for transfers significantly increased, and many transactions were suspended for several days.

The European exchange, Bitstamp, suspended Ethereum's withdrawal for several hours, but soon notified the users about the successful resolution of the problem.

Representatives of the KuCoin Exchange also reported on the congestion of the Ethereum network and possible delays with the withdrawal of ETH, advising users to use NEO crypto currency, also known as "Chinese Ethereum", as an alternative. In addition, users were warned about the high risks of trading in the current volatility.