The users of a major cryptocurrency exchange are continiously complaining about issues connected with maintaining financial operations on Bittrex. Mainly, the concerns are related to the long-lasting withdrawals, which users have to wait for to be conducted for long periods of time, and a huge part of the users does not have their money withdrawal confirmed for months.
Moreover, the users of the exchange are experiencing issues with transactions carried out between Bittrex and other exchanges, facing the problem of the transactions not being displayed in the Bittrex account and lack of replies from Bittrex Support service.
Reddit.com user's comments towards Bittrex exchange issues
The problems might be connected with the decision of the exchange to turn off new users registration which was made on December 14 for a DB upgrade due to a large spike in new user sign ups.
Although on November 29, Bittrex founder Rami Kawach claimed that the company had conducted an upgrade on the back-end system of Bittrex in order to address the rapid user growth and request load on the trading platform and it has been a month since the upgrade was implemented, the users are still experiencing too many problems with the exchange.
It is also worth noting that Bittrex reported about the new scam and phishing emails asking the users to provide API keys and secret codes. These emails mention Coinigy, but Coinigy company and Bittrex exchange warn the users that they are not any how related to those emails.
NOTE: Users should be aware of new @BittrexExchange scam/phishing emails asking for API keys/secrets. These emails mention Coinigy, but we and Bittrex are NOT associated in any way. Stay safe out there, traders. pic.twitter.com/5bHOoXC8Js
— Coinigy (@Coinigy) 25 December 2017
However, at the moment of press Bittrex users continue to conduct operations with cryptocurrencies on the exchange, actively trading the coins and the capitalization of Bittrex is frowing, having exceeded $2 billion.
Bittrex Exchange active markets
Apart from that, we have reported that the users of Binance were facing issues with withdrawals of IOTA, and most of them had not been able to withdraw the money for several weeks after sending the request.