The members of the crypto community who hold their crypto assets in Blockchain Wallet had some problems while using the application, most of them tried to log in on a browser or iOs app and failed, and some users saw their balance showing zero and the account showing loading sign for a long time and not displaying any detalis.
Reddi.com users comments towards Blockchain Wallet error
Some users stated that the application started to work but when it did, there appeared a message that the error happened and then the application force closed before the users had a chance to read the error message itself.
Blockchain Wallet error screenshot
The Blockchain company commented upon the issue stating that they are aware of the issue, which is an outage of Blockchain Wallet internal database, impacting the site and services, and are currently working to resolve it. The users were offered to monitor the status of the products and services on Blockchain Status page.
We are experiencing an outage of our internal database. Your funds are safe. We've identified the issue and are working on a resolution. Stay updated at https://t.co/LS19nVQs3M
— Blockchain (@blockchain) 20 November 2017
At present time Blockchain Wallet representatives claim that they do not have an ETA as to when the problem will be resolved.