Bitcoin exchange BTC-e has gone offline due to the Alexander Vinnik case in July, 2017. At 25th of July, the FBI agents seized all the equipment from their data center. On Saturday evening, July 29th, all the coins were withdrawn by one transaction. The total withdrawn amount was 485,705.4597502 ETH, which at the current market rate is almost $95 million. A bit later, BTC-e support team reported on having access to its database and wallets.
Since then, the exchange team has made several announcement via bitcointalk.org concerning its plans for the company’s revival. The exchange also relaunched as World Exchange Services (WEX). Thus, WEX clarified that it did receive digital assets from BTC-e, but not fiat balances or any financial obligations.
The company has always stated that “funds will be returned to everyone.” However, now two companies tell the users that the other one has their funds.
In particular, the users claim that, earlier this month, WEX started verifying the identity of fiat currency holders to refund them while complying with AML/KYC regulations. The users got an email that told them to contact a third-party that reportedly handled their financial operations and was presumably in control of the funds: a company called Money Polo.
After contacting the company, users were told that Money Polo received their money, and credited it to BTC-e, who may now seemingly be escaping the situation, as it is now WEX, an exchange that claimed not to “buy or accept any financial obligations form ex-BTC-e.”
In an attempt to get either WEX or Money Polo to further clarify the situation, users have been contacting these two companies in every possible way, but so far have only gotten the same answers.
It’s selective scamming: 1) they scam some clients; 2) the clients complain for awhile; 3) most of them give up after few weeks; 4) easy profit. BTC-e always did this….but now they had the perfect situation to SCAM big money.
BTC-e user to cryptocoinsnews.com
The users even believe that BTC-e is selectively scamming some users, so the majority of them eventually give up on their cause after a few weeks.
In whose hands is the users' money, remains to be seen.