After numerous complaints from users of Reddit, the popular platform for buying Crypto-currency Coinbase confirmed the presence of a bug in the system, because of which the payment for the same purchases was written off several times, in some cases up to 17 times.
We can confirm that the unexpected charges are originating from our payment processing network, and are related to charges from previous purchases. To the best of our knowledge, these unexpected charges are not permanent and are in the process of being refunded. We are running joint investigations with all parties involved, and will provide updates as we receive them.
We are actively investigating some reports from our customers about unexpected credit or debit card charges appearing on their statements from previous Coinbase purchases.
This is what affecte users say:
So coinbase hacked?
i noticed double charges posts but 17x what the fuck....2x is a CB mistake, 17x is a hack...
only thing that makes sense... calling bank.. and making a CB ticket...
thepokernit on Reddit
The company does not specify exactly what the bug was caused, but reports that it is solving the problem, and asks users to report all the unplanned charges in the discussion at Reddit.