On Sunday, a customer sued T-Mobile, claiming that the company’s lack of security allowed hackers to enter his wireless account and steal crypto worth thousands of dollars.
The lawsuit states that T-Mobile allowed hackers to access Carlos Tapang’s wireless account in November 2017.
The hackers managed to cancel Tapang’s number and transferred it to an AT&T account under their control. Carlos insists that T-Mobile was unable to fix this security breach until the next day. After gaining control of his phone number, the hackers changed the password on one of Tapang’s cryptocurrency accounts and stole 1,000 OmiseGo (OMG) tokens and 19.6 BitConnect coins. The hackers converted them into Bitcoin, netting them 2.875 BTC.
The suit states that T-Mobile was partly responsible for the theft because the carrier said it would add a PIN code to Tapang’s account prior to the incident, but didn’t actually implement it. The victim also said that the hackers called T-Mobile’s support line to gain access to his accounts without identity verification.
The lawsuit doesn’t detail how exactly the hackers were able to access Tapang’s account.
Companies such as T-Mobile which are providing these services to their customers must implement tougher security measures to protect themselves from lawsuits and their clients from crypto hackers.