The OKEx cryptocurrency exchange has reported on a technical issue, due to which "account balances of a few of our users are not displayed accurately".
According to the company, the problem is exclusively in the displayed balance of the account, while the funds of all users remain in full safety.
Of course, you can rest assured that your funds are safe, secured, and not affected by the recent update. We are currently fixing the issue and have suspended withdrawal service and fiat trading. A further announcement will be made after the services resume.
Please do not worry about any rumors circulating on the internet. We will continue to provide you stable and trusted services as always.
The scale of the problem is still unclear, but OKEx, anticipating the spread of negative news, urged users not to worry because of rumors in the network. Some users had already reported on issue fixing.
We will keep our eyes on this situation and will keep our readers updated.