Poloniex accounts display incorrect amounts, users have problems with account management

Canceled orders on Poloniex do not return money back to the accounts, users report losing control of their accounts due to alerts “spazzing out”
18 January 2018   1175

Since yesterday there were reports on Poloniex's unofficial subreddit about platform not returning the funds for canceled orders. All started with one user expressing his displeasure with the fact, and quickly grew to a whole new level with several more complaints added in the span of the day. Poloniex even responded on their official Twitter account that investigation is ongoing into the malfunction.

But there is more. There surfaced a report by a users, whose accounts balance just glitched out and is displaying inaccurate or outright negative amounts. For example, one user reported strange happenings with his margin account. By themselves the positions show correct values, but account as a whole is under 16% margin and is full of alerts. Thankfully, no assets are liquidated even under “Forced Liquidation” alert, but the ability to manipulate anything is lost. Poloniex replied to that issue as well, saying that everything will be corrected in short order.

All of that contributes to a series of problems with Poloniex, which have been amounting already for over a year. Customer service is swamped with tickets and the response times are getting longer. There were complaints about one ticket remaining unanswered for 158 days. And withdrawal times are even stranger. Some users have to wait for a month or more to get access to their own money, despite asking the support service for assistance.

Poloniex to List Cosmos Token

ATOM trades in pairs with Bitcoin and USDC will be opened after voting of the Cosmos network members for activating the transfer function
15 March 2019   157

Cryptocurrency Exchange Poloniex announced the listing of the ATOM token from the Cosmos project.

For now, users can only view balances. To do this, enter the seed phrase from the corresponding wallet in the exchange interface.

The ATOM trades in pairs with Bitcoin and USDC will be opened after voting of the Cosmos network members for activating the transfer function.

Those who wish to purchase the ATOM token exchange recommended opening and replenishing accounts in advance.

However, the company Tendermint Inc. reported about attracting $ 9 million for the development of the Cosmos ecosystem. Serie A's round of financing led Paradigm hedge fund, managed by Coinbase co-founder Fred Ersam.