The TenX bank cards holders, who are not residents of the European Union, will not be able to use it after October 16th.
Thus, as reported by TenX team, the company does not have a banking license yet, while every active TenX card currently in circulation is issued by a card partner who is actually licensed to issue cards, namely, Wave Crest Holdings Limited. However, WaveCrest informed TenX that they would no longer issue and maintain Visa® Prepaid Cards to cardholders outside of the European territory.
The startup team clarifies that it is already negotiating with other card issuing companies that could provide services to non-EU residents.
It will take us some time to integrate our systems with theirs, and to print new cards issued by these alternative issuers. We’re currently targeting a November 2017 launch for these new cards, so look out for more information regarding this in the coming weeks.
For TenX cardholders who are not EU citizens, the company offers to replace it without additional costs, or receive a monetary refund. To do this, you must contact the support via email.