Twitter bans Kraken Exchange Support account

Twitter banned Kraken Support account for trying to warn users about scammers in comments
07 March 2018   641

Twitter support sometimes manages to surprise everyone with, let's say, strange actions. Now, they decided to ban one of the largest cryptocurrency exchanges – Kraken. The main account @krakenfx is unaffected, but @krakensupport account was suspended due to unspecified “multiple or repeat violations of the Twitter Rules”.

If Kraken is to be believed, and we don't have any indication of the contrary, Twitter support decided to ban Kraken Support account for repeated warnings about scammers, who pretended to be part of the Kraken team with the usual adage of “send us money and get even more money back”. Being the victim of such a fraud didn't agree with Kraken very much, so they decided to warn users via their support account. And Twitter, without investigating who was in the wrong, just banned them.

Quite an interesting story it seems be because even now the accounts of scammers with promises of a giveaways and multiple fake tweets about receiving coins in return are still functional. And Kraken Support, who tried to warn its users about the fraud, is permanently banned. Even under the post about the ban on @krakenfx sprang up several of these shady reply tweets about giveaways, and still clueless Twitter support is sitting on their hands and doing nothing despite numerous spam strikes on the posts.

The campaign against “fake news” on Twitter is still ramping up, maybe even getting some positive results, but is it worth it, if so much common spam get through? And while spam is bad by itself, why not look closer in cases such as this one, at least to correctly determine, who is responsible for ”rule violation”?

As of now, the @krakensupport is back in action, so at least the justice was served, but the trend is worrying, to say the least.

Kraken to Launch Over The Counter Trading Platform

The minimum threshold of the new trading platform is $ 100,000
18 September 2018   187

The Kraken cryptocurrency exchange has added the possibility of over-the-counter trade in digital assets. It is worth noting that the minimum threshold for trading operations on the new OTC-platform is $ 100 000.

As stated in the blog Kraken, OTC-platform will be available "for residents of all countries."

Kraken is excited to announce a major expansion to our OTC trading platform which will enhance the execution of large block trades for clients worldwide. We offer deeper liquidity and private, personalized service to institutions and high net-worth individuals needing to fill large orders. 

Kraken Team

For trading on the site, 17 cryptocurrencies are available, including bitcoin, Ethereum, XRP, EOS, Litecoin, Monero, Dash and Zcash, as well as three fiat currencies: the US dollar, euro and yen.

The company's blog also says that the Kraken OTC team has nine professional traders from North America, Europe and Asia, ready to provide assistance to customers.

Members have a combined 100 years of trading experience working for major financial institutions such as JP Morgan, Credit Suisse, UBS, Morgan Stanley and Merrill Lynch. Kraken OTC sets itself above competitors by offering superb, hi-touch service at every step ranging from initial consultation and expert market insight, all the way through final settlement.

Kraken Team

Earlier, Kraken denied information about the massive dismissal of employees because of financial problems.